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Communication


Making a call
To call abroad from your home phone, let alone your mobile might be quite costly. Most people use the prepaid phone cards that you can buy on the street or at post offices and kiosks. To find the best card we'd recommend asking the guys who sell them on the street because different cards have different rates for each country so it is best to say where you want to call and they'll advise you. In any event, here is how to dial abroad without a card:
 
Calling Abroad Example
dial 810 calling from Kiev to Prague
dial country code Czech Republic code +420
dial city code Prague code 2
dial number dial 810 420 2xx xx xx
   
Calling to Ukraine Example
dial int'l calling code calling from Prague to Kiev
dial 380 (Ukraine) Ukraine code +380
dial city code Kiev code 44
dial number dial 00380 44 xxx xx xx
   
Calling within Ukraine Example
dial 8 for intercity calling from Kiev to Kharkov
wait for tone intercity code 8
dial city code Kharkov code 0572
dial number dial 8 0572 xx xx xx



Mobile phones
Here are the leading mobile operators in Ukraine. Kyivstar and MTC (former UMC) are the strongest and best established in Ukraine. Roaming is available from all operators as well as MMS, WAP and mobile Internet services. Top up cards are available at kiosks, supermarkets, mobile phone stores and at the operators' stores.

Kyivstar
Kyivstar is the oldest operator on the Ukrainian market. Its prepaid service, Ace&Base, offers cards for 25, 50, 100 or 300 UAH. To sign a contract you need to visit their shop and bring your passport. Payments start at 200 Hryvnas for set up and tariffs from 5 Hryvnas a month.

Djuice
Djuice is part of the Kyivstar company aimed at younger customers. Djuice offers prepaid services only. Starter pack and the cards are available for 25, 50, 100 or 300 Hrynas.

MTC (UMC)
UMC has recently changed its brand name to MTC. The UMC subscriber tariffs remain the same but as MTC, the company has added new options. The prepaid service, SimSim, offers cards for 30, 60 or 120 Hryvnas. Contracts start from 40 Hryvnas per month. There is also the Unlimited tariff where for 600 Hryvnas flat monthly fee you can call as much as you want. Bring your passport to sign up for a contract.

life:)
A relatively new operator which enjoyed major success after launching in Ukraine. They offer all types of subscription from prepaid cards to business contracts. With Magnificent Three service you can select 3 life:) numbers to make calls, SMS and MMS at special rates. Flat tariff offers the same minute rate to all national lines. Life:) world tariff plan is for subscribers who need roaming - 465 networks in 181 countries. Connections through WiFi and EDGE available.

Beeline
The latest arrival on the Ukrainian market of mobile operators. You won't miss the adverisement in the city - anything with yellow and black stripes, the 'bee colors', is them. Beeline is a major mobile operator in Russia.


Internet

Provider Address Phone Email
IP Telecom Druzhby Narodov 19, of.204 502 5252 support@iptelecom.net.ua
Lucky Net Krasnoarmyiska 55 205 4455 admin@lucky.net
Svit online Kreschatyk 19a 490 0090 sales@svitonline.com
UkrTeleCom T. Shevchenko 18 235 0001 ukrtelecom@ukrtel.net
Volia Bazhana 26 541 9040 sales@voliacable.com

Broadband connection
To set up broadband connection call the customer service and ask if they have coverage in your building. If connection is possible, choose a tariff and book a time for the technicians to come and install it. The tariffs start at 20 UAH and there are various packages including local and international traffic. There are seasonal discounts when you can get the modem for 1 UAH, otherwise the fee is about 500 UAH. It takes about 3 working days for the order to get through and the technicians to come, the set up takes no longer than an hour.

Through phone line
To connect via your fixed line, buy a pre-paid card at the same places as you buy phone cards. There are several companies providing this service - IP Telecom, Svit Online etc. There is a code on the card which you will use to log on - usually you get 10 minutes for free to set up your new account on their homepage, after that, you log off and back in again with your new login and password and ca start surfing. This type of connection, however, not only blocks your phone line, it is also very slow. The cards start at $2.

Post offices
Post offices across Ukraine also have Internet access, Kiev central post office on Maydan Nezalezhnosti works non-stop.

 



WiFi Connection Places

Himalaya Restaurant
Kreshatyk 23
open 12:00 - 23:00

Rukola Restaurant
Naberezhne Shose 6
open 11:00 - 24:00

Shanti Tea Room

Bessarabka 2
open 24 hours

Stradivari restaurant
Kreshchatyk 14
open 10:00 - last customer

Radisson SAS

Yaroslaviv Val 22

Vesuvio Pizza
Reytarska 25
Shevchenko 2

Cyber Cafe
Proriznaya 21
278 0548

C-Club
Globus shopping mall
238 6446

Vis a Vis
Lesi Ukrainki 24
284 4282

Vitamin
Malyshko 3d
573 4539


Courier services

DHL Head Office
Vasilkivska 1
490 2600

UPS
Mechnykova 20
280 000

FedEx
Phone: 495 2020
Deliveries worldwide  

TNT
Phone: 207 0770
Deliveries worldwide
 
Pony Express
Predslvynska 28
522 8092
Local courier service

Price example:

Document envelope up to 500 grams Kiev - Prague costs 300 UAH.

Sending a package up to 500 grams Kiev - London costs 370 UAH.

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